Frequently Asked Questions

How do I order a cake?

Custom cakes & Wedding cakes are by request only. You must complete the forms (linked above) to begin the ordering process.

Where are you located?

We are located in S Salem close to the Fred Meyers on Commercial street. Exact address will be provided after order confirmation.

Do you offer delivery?

No, we only offer porch pickup. During the checkout process you’ll select your pickup date + time. Pick up is offered from Thursday-Saturday between 12:00-6:00pm

What about allergies?

Our cakes are made in a home kitchen that processes common allergens, including dairy, eggs, wheat, nuts, and soy. While we take precautions to prevent cross-contamination, we cannot guarantee that any cake is completely allergen-free. If you have a severe allergy of any kind, please don’t eat our cakes.

How long will my cake last?

  • If not planning to consume right after pick-up, place in the fridge until about an hour or two before planning to consume. Cakes serve best at room temperature.
  • Be aware that some fillings may begin to bulge if left at room temperature for too long. Keep cake out of direct sunlight and heat, as butter and the sun are not besties. All cakes come with a care card, so be sure to refer to it for best handling practices. 
  • Cakes are good in the fridge for up to 5 days, and can be frozen for up to 2 weeks, uncut. Once cut, place a piece of parchment over the cut side, and refridgerate in an airtight container for maximum freshness & minimal moisture loss. If planning to freeze, please be sure to let us know. 

How do I contact you?

You can reach Salem Cake Shop using our contact form (click here) or you can reach us by email and phone.

503-877-9732 or info@salemcakeshop.com